Privacy Policy
Last Updated: September 2025
1. Introduction
Welcome to windowwashing.company. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.
2. Information We Collect
We collect personal information that you provide to us through our contact form, including but not limited to:
- Full Name
- Phone Number
- Email Address
- Service Address
- City
- Zip Code
- Information on the type and number of windows of the property
- Number of floors of the property
- Access restrictions of the property
- Parking availability at the property
- Where did they hear about us
- Preferred service date
- Preferred service time
- Additional Notes
In addition, we use third-party services such as Google Analytics, Tag Manager, and Google Ads, which may collect information including:
- IP addresses
- Browser types
- Device information
- Referring/exit pages
- Operating system
- Date/time stamps
- Clickstream data
3. How We Use Your Information
We may use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To process your requests for our services
- To communicate with you about your account or transactions
- To send you marketing communications, if you have opted in to receive them
- To improve our website and services
- To analyze website traffic and user behavior
- To provide targeted advertising and marketing communications
4. Sharing Your Information
Your privacy is important to us. We do not sell, rent, or trade your personal information. We only share information when it is necessary to deliver our services, comply with legal obligations, or protect against fraud and security threats. We will never share SMS consent or mobile opt-in data with third parties or affiliates for marketing purposes.
5. Data Protection
We take the security of your information seriously. Our systems are protected by modern security measures designed to safeguard your personal data from unauthorized access, misuse, loss, or disclosure. We continuously review and update our security practices to maintain a high level of protection. While no online system can guarantee absolute security, we are committed to doing everything reasonably possible to keep your information safe.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw your consent to our processing of your personal information
To exercise these rights, please contact us using the information provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Phone: (305) 731-2550
- Email: office@twwc.us
- Address: 4014 Chase Avenue, Suite 215, Miami Beach